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Restaurant Feedback System

Guests scan the QR code at the table and rate their visit. Happy guests are pointed to platforms such as Google and Tripadvisor; negative experiences go privately to the business first.

The business reads and analyses every review in one dashboard and answers using a reply drafted by AI.

Features

Collection and management

  • Easy access through QR codes
  • Branded QR codes
  • Negative feedback protection
  • Manage every review in the app
  • Email review invitations

Integrations

  • Unlimited integrations
  • Review platform integration
  • Website integration

Analytics and experience

  • AI-drafted replies
  • Detailed analytics
  • Multilingual support
  • Mobile-friendly design

What AI does in this product

This product will use Anthropic’s Claude: Claude will read each guest review, draft a reply on behalf of the business and group reviews by category. The business always approves the reply.

Roadmap

Features we are working on that are not live yet.

  • SMS review invitations
  • WhatsApp review invitations
  • Social media sharing
  • Customisable forms
  • A unique QR code for every table
  • Marketplace-specific QR codes